Enabling growing companies to scale their unique but labor-intensive data work
Your business offering is unique.
Your data needs are likewise unique.
You've developed custom methods to generate and manage your data.
If they've been in place for years, these methods are likely viewed as the only possible way to meet your data needs. (They're not.)
As your business grows, the data work may be painful and slow and difficult to teach to new team members.
Our Approach
Robust Flow Operations helps businesses find and fix the root causes of impediments, enabling your operation to scale as needed to keep up with demand.
We dive deep with your team into the specifics of your operation, learning your business and its unique needs.
We then use a Continuous Improvement approach, learned through MIT's Leaders for Global Operations (LGO) Program, to map your data processes and find opportunities for improvement.
Sometimes, the adoption of a new tool is recommended; other times, only process changes.
Working with your team, we test new approaches and adjust them as needed.
Improving the match between process, tools, and the data needs
cures operational headaches.
Results
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Work that was assumed inherently difficult becomes easy.
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Any work that can be automated is, but just as important, responsibilities that could only be handled by your experts can now be handled by junior staff, and new employees face a less daunting learning curve.
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​The same team can produce more with fewer headaches.
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​If the team does need to grow, it can without the impossible challenge of finding "unicorns" to hire.
Typical Clients
Information Services
If you offer unique data as your service, you've got some process in place that creates this data. How is that sausage made? Is it painful? Burdensome?
A fresh look at that pipeline can expose opportunities to make it more straightforward, less error-prone, or more automated.
Software Data Conversions
If you produce a software product, you might have to provide the service of converting the client's data from their legacy platform to yours. This service might have been considered a necessary evil rather than a core competency. Is a lack of attention here bottlenecking your sales pipeline?
PE Due Diligence & Post-Deal Solutions
While considering the purchase of an organization that handles unique data, assessing their current level of process maturity is critical. Envisioning opportunities for operational improvements that would enable growth and profitability affects your valuation of the target.
Case Studies by Symptom
Nitty-gritty stories on some select projects
The entire company empathized with this team who worked until midnight every night for weeks leading up to their data release.
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Fact of life, or the sign of inadequate processes?
The demand for their service was rapidly increasing, but the Team Lead felt they couldn't grow fast because it took 3 to 4 years for a new recruit to be helpful.
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Could fresh eyes see a better way?
